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The County of Sonoma and the City of Santa Rosa have opened a Local Assistance Center (LAC) in partnership with FEMA and the California Office of Emergency Services (CalEOS).

The LAC is a one-stop shop where residents who have been affected by the fires can find about critical services to help you recover from the fire disaster.

 Local Assistance Center (LAC)  

 9:00 AM-7:00 daily, last entry by 6:00 PM 
Open daily from October 14-October 22 
Please note: hours and days of operation may change based upon need for services  

 Press Democrat, Downtown Santa Rosa 
427 Mendocino Avenue, between Ross and 5th Streets 
Google Maps™ Directions  

 Before You Arrive

Please register with FEMA before arriving to the LAC if possible. Doing so will reduce the time it takes to register for services.

You can register with FEMA by phone or online:

Services Offered

The LAC is a one-stop shop with critical services for residents who have been impacted by the fires. Some of the services include:

Federal Agencies

  • FEMA
  • Passport Agency
  • Small Business Administration
  • Social Security Administration
  • US Department of Agriculture
  • United States Postal Service
  • Internal Revenue Service

State Agencies

  • Ca Department of Tax Fee Administration
  • Cal OES
  • State - Vital Records
  • Contractors State License Board
  • Department of Insurance
  • Department of Motor Vehicles
  • Department of Public Health
  • Department of Tax Fee Administration
  • Employment Development Department
  • Franchise Tax Board
  • Housing and Community Development
  • Office of Business & Economic Development
  • Social Services
  • Veterans Affairs

County of Sonoma

  • Child Support Services
  • Community Development Commission
  • County Clerk- Vital Records
  • Auditor-Controller-Treasurer-Tax Collector
  • Clerk-Recorder-Assessor
  • Environmental Health
  • Fire and Emergency Services
  • Health Services - Behavioral Health
  • Human Services
  • Permit Sonoma W&S/FIRE/BLDG
  • PRMD - Planning 

City of Santa Rosa

  • Housing & Community Services
  • Planning & Economic Development
  • Santa Rosa Water/Utilities


  • PG&E

Community Organizations

  • Catholic Charities
  • Community Action Partnership Sonoma County
  • HCA Housing Fund
  • Disability Services & Legal Center
  • Legal Aid
  • North Coast Builders Exchange
  • Red Cross - Safe and Well
  • Salvation Army
  • St. Vincent de Paul
  • Tzu Chi Association

The site is wheelchair accessible. Spanish translators and a children’s play area will be available. For more information, contact the Sonoma County Community Hotline (707) 565-3856.

Transportation Considerations

Parking is free off of B St in the Santa Rosa city lot.

The LAC is also accessible by Sonoma County Transit and City Bus via route 1.
The building is just 3 blocks from the Downtown Transit Mall.

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